Terms and Conditions of Trade
W.H.SAINT. T/A AQUASCIENCE/FLOODCHECK/ BILL THE PLUMBER,
7,Cherry Blossom Lane, Cold Norton, Essex .CM36JQ 01621 826768 07803 071001
email@example.com http://www.billtheplumber.co.uk http://www.floodcheck.co.uk
In undertaking any construction/plumbing work it is implied that the client has read and agreed to the terms and conditions of the contractor named above.
1) STANDARD QUALITY OF WORK
The contractor agrees to under-take the work to a safe and professional manner.
2) TOOLS OF WORK
The Contractor agrees to supply all tools required to complete the work. Hiring of plant/equipment if necessary
3) HOURS OF WORK
This will be pre agreed but typically between the hours of 9am – 5pm MON – SAT. Other hours may be arranged if the urgency requires such. There may be an additional fee for out of hours work, or emergency / priority service needed.
4) COST OF WORK.
The cost of the work to be undertaken is discussed and if possible a price agreed with the client prior to the work commencing, Estimates are just that.. ESTIMATES..and are based on the contractors experience fulfilling similar work before…options are as follows:-
4a) No fixed price, payment by the day/hour. (Records of time will be available id requested )
4b) Fixed price for labour only
4c) Fixed price for labour and materials
5) RATES OF PAY
Labour charges are calculated on the time that the contractor’s personnel are employed in carrying out the work. This is quite likely to also involve work which is away from the site, e.g. checking technicalities and drawings, sourcing and collecting materials needed.
This may require one or two persons, or more. The hourly rate is based on either one or two persons. At present the hourly rate is between £40 and £60 per hour, per team. (£25.00 per hour, per person)
Out of hours/emergency priority work requested.
Depending on the time and day, 8-5pm Mon to Friday and Sat 8-1pm is normal rate. Other hours, bank holidays are emergency time and charged at + 50% the agreed day rate.
The contractor reserves the right to charge /include, travelling time to and from the site.
Hourly rates are charged at each half hour increments. Min 1 hour.
All work done by the contractor will automatically carry an unconditional warranty for three months on the labour content from the completion date, and assumes full payment for the labours and materials has been made. Any materials and equipment used will normally carry a makers 12 months warranty. The Contractor does not undertake to replace or repair any makers unit faulty or otherwise without charge. beyond the first three months.
The contractor reserves the right to withhold further work/warranty or otherwise, if there is a dispute, or non payment of any invoice or part.
7) ESTIMATES AND COSTS
Estimates are “ESTIMATES” and not quotations. And based on the LABOUR time it is likely to take based on the experience the contract or has doing similar jobs recently.
Estimates are based on what can be seen. Often without the benefit of a detailed examination which may require some dismantling. Every effort will be made to try to adhere to the estimate. If during carrying out the work unseen issues are discovered, this may result in considerably more time and cost. Where possible the client will be contacted and consulted.
Due to practicalities, and health and safety etc., it may not be practical and possible at this stage to abort the work.
If this is discovered, and the total labour cost is under £500 or within 25% of the original quote, it will be deemed acceptable by the client. Where possible the client will be contacted and shown the reason for the additional cost. If the client agrees to the cost the work will continue. If the client refuses the additional cost, the work will stop. If possible the site will be restored to its previous state. Or made safe. If this cannot be done the client will be notified.
The contractor reserves the right to make a charge for the work and any materials up until the abortion.
At times discounts may be agreed for full payments up front, and prompt payment.
Provisional payment and terms are normally discussed at the start, before work commences.
Typically smaller jobs costing less than £250.00 gross are undertaken on the assumption the client will pay on completion. (Normally within a few days). Jobs costing over this price we require 50% of the ESTIMATED total cost up front. We may also require interim payment to cover outlay. Payment may be made by cash/cheque/pay-pal or any debit/credit card.
9) Fees for late payment of invoices
Unless otherwise stated in writing payment is due on the date stipulated on the invoice or any verbal agreement.
Typically, and without prejudiice, a period of seven days MAXIMUM is permitted from the due date.
Late payment , after this time can result in legal action to collect the debit and all and any cost involved will be added to the overdue invoice.
These will typically include additional time spent by the contractor on:-
Legal advice and consultation.
Collection agency fees
Legal representation in court.
Court fees and interest
9) CHOICE OF MATERIALS USED.
The client has the right/option to select/purchase, or supply any make or type of material they prefer. If asked the contractor will offer free advice and recommendation in regards the suitability. The contractor has the option to reject any materials, or equipment which for any reason s/he decides is not suitable or right for this application and purpose.
If, ultimately, this results in the contractor aborting the job, then the client will reimburse the contractor fully for all and any expenses incurred up to that date and time.
10) BUILDING REGULATIONS
If the work is new, or commissioned by an architect, it may be subject to test and approval by the local council or planning dept. As such it would be prudent to ensure the contractor has details of these and given a copy of any plans.
Undertaking of any work by the contractor assumes the client is fully aware of these requirements, and accepts, that unless otherwise instructed and agreed in writing, the contractor will not commission any experts to verify the work done complies with these regulations. This will be entirely down to the client to arrange. The contractor may be able to suggest or recommend without prejudice such experts or professionals. This however is not a prerequisite.
11) HEALTH AND SAFETY
The contractor agrees to carry out the work with due diligence to the Health and Safety of the client/property and any personnel involved. The Client agrees to address any issues relating to this and take any advice the contractor recommends or requires.
12) GAS AND ELECTRICITY
There are a number of Health and Safety regulations which come into force, especially when any gas or electrical work are involved.
Although the contractor has considerable knowledge and experience and expertise in the building trade and electrical and gas, construction, the contractor does not claim to be “qualified” in any of these areas. Any queries will be referred to a qualified person.
Without prejudice, the contractor will give the client any advice or assistance to assist them. The contractor may suggest/recommend such experts. The Ultimate responsibility for this will be down to the client. This may require such professional qualified experts to call and inspect the work, before, during and after completion, and issue the relevant certification to comply. The cost of this is between the Client and the Expert.
Not all work carried out needs such vigorous and detailed examination.
Without prejudice the contractor may offer his advice and opinion based on their considerable experience but the ultimate responsibility will remain with the client to check and ensure.
Assistance regarding this can often be obtained from the architect or local planning dept.
If in any doubt the client is strongly advised to seek independent advice from such experts before commissioning the contractor to undertake such work.
It should not be assumed the work is up current building regulations and complies, and should only be used once this has been verified by the relevant expert/s.
In the event any work completed by the contractor and paid for in full by the client, is later deemed by a qualified expert not to be up to current regulations the contractor agrees to carry out any changes needed at his cost.