Floodcheck® must be installed by a competent person and should be tested for correct operation periodically. We would recommend that the device is checked monthly.
When installing floodcheck devices the use of putty type sealants e.g. Plumber’s Mate is NOT recommended (or needed), if used it can potentially block the filters or cause failure of moving parts.
One of the most common reported fault that we receive is that “the water appears to have gone off for no reason”, thankfully this is rarely the case and there is normally a perfectly good reason why the Floodcheck® has stopped the water flow “Floodcheck is doing its job”.
The first thing to check if the water is not working, are the “Warning LEDs” on the Floodcheck® Auto Valve, (not the water control switch).
The second most common reason for ‘no water’ is that a tap has been left running for more than the set time allowed on the Floodcheck®, this is often found to be caused by something as simple as a tap or garden hose that has not been fully turned off.
The Floodcheck® is set at the factory to cut off the water should continuous flow be sensed for over 15 minutes, however this time can be adjusted to meet your needs up to maximum of 40 minutes.
The Floodcheck® will also switch off the water automatically for the following reasons; if there has been no water used for 24 hours; temperature has dropped below 3°C or if there has been a leak or burst pipe.
If you are in any doubt as to whether you have a leak or suspect a burst pipe, you should immediately contact a plumber to ensure that your pipework is made safe and any leaks are stopped, before resetting the Floodcheck® Auto.
You can find other helpful hints and FAQs on the Support Menu or call Floodcheck Support on 0203 9090632